At Oryndel Light Hub ("we," "our," or "us"), managing Truepetalz, we treat user ("you," "your") privacy as a top priority. We are committed to protecting your personal information while providing a seamless shopping experience for men and women accessories. Your trust matters, and we ensure transparency in how your data is collected and used.
Our website and services are intended for individuals aged 18 years and above. We do not knowingly collect information from minors. If you are under 18, please use the website only under parental or guardian supervision.
By using our website, you consent to this Privacy Policy. We encourage you to review this page periodically, as updates may be made to reflect new features, laws, or operational improvements.
Information We Collect
We collect personal information such as your name, email address, phone number, billing details, and delivery addresses. This information helps us process orders efficiently and provide excellent customer service.
We may also collect technical data like your IP address, device type, browser, and browsing behavior. This helps us optimize the website, improve navigation, and offer a better shopping experience.
Cookies are used to remember your preferences, cart items, and previously viewed products. You can manage cookies through your browser settings, but disabling them may limit some website functionalities.
How We Use Your Information
Your information is used to process orders, provide updates, resolve queries, and improve your shopping journey. It helps us deliver accessories that match your preferences and style.
We may also send promotional emails only if you have opted in. These communications can be managed through subscription settings or by contacting our support team.
All data usage complies with Indian laws. We do not share or misuse your information for unauthorized purposes. Your privacy remains a top priority in all operations.
Sharing Your Information
We do not sell, rent, or trade your personal information. Your data is only shared with trusted service providers like payment processors and courier partners to fulfill orders.
These third parties are bound by strict confidentiality agreements. Any legal or government requests for information will be handled according to Indian law.
Collaborations with vendors are always secured through contracts to ensure your data remains protected. All sharing is monitored for compliance and safety.
Cookies and Tracking Technologies
Cookies help us remember your preferences and enhance your browsing experience. They enable smoother navigation, faster loading, and tailored suggestions.
Analytical cookies monitor anonymous data for improving website performance. This information is statistical and cannot personally identify you.
You have control over cookies through your browser. Essential website functions will still work even if certain cookies are disabled.
Data Security
We employ SSL encryption and secure servers to protect your personal information during transactions. Only authorized personnel have access to sensitive data.
While we follow industry best practice users are encouraged to maintain personal security by using safe devices and strong passwords.
We regularly update our security protocols to align with global standards and ensure your experience remains safe and trustworthy.
Data Retention
Your information is retained for 8 to 12 months from your last interaction with our website. This allows us to manage follow-ups and provide efficient service.
Data is securely deleted once it is no longer required, unless legally required for taxation or regulatory compliance.
This retention approach balances privacy with operational needs and ensures your data is handled responsibly.
Your Rights
You have the right to access, update, or correct your personal information at any time. Our team can assist you with these requests.
You can also opt out of marketing emails or manage cookie preferences through your browser.
These options empower you to control your data while maintaining transparency and trust in our services.
Children’s Privacy
Our platform is strictly for users aged 18 and above. We do not intentionally collect information from children.
If we discover any data from users below this age, it will be deleted immediately.
Parents and guardians are encouraged to supervise online activity to ensure minors do not access the website.
Changes to Privacy Policy
We may update this policy to reflect changes in laws, technology, or business practices. Updated versions will be posted on this page.
By continuing to use our website after updates, you agree to the revised terms.
We recommend reviewing this page periodically to stay informed about how your data is protected and used.
Contact Us
If you have any issues, questions, or requests in terms of privacy policies or data please contact us at: oryndellighthub@gmail.com.
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